Shipping Policy

Shipping Policy - the basics

Orders are processed within 1–2 business days after payment is confirmed.

•We will notify you by email once your order is ready for delivery or collection.

•Delivery of Large Appliances (Fridges, Washing Machines, Ovens)

•Local Delivery: We provide home delivery for large appliances within Merseyside only.

•Delivery Time: usually 3–5 business days after processing.

•Delivery Fees: calculated at checkout based on the product size and delivery address.

•Customer Responsibility: Please ensure there is clear access for delivery (doorways, stairs, pathways).

•For customers outside Merseyside, large appliances are available on a Collection Only basis.

•After placing your order, we will contact you to arrange a collection time and provide our collection address.

•We deliver small appliances (e.g., kettles, toasters, food processors) across the UK mainland via trusted couriers.

•Delivery Time: 2–4 business days.

•Delivery Fees:•Orders under £100 → flat rate £6.99

•Orders £100 and above → Free Delivery

•If your order arrives damaged or faulty, please notify us within 24 hours at:

•We will arrange for a replacement, repair, or refund in line with our Refund Policy.

For questions about shipping, please contact us:
📞 0151 207 5655
📞 0786 283 2041
📧 Info@myliverpoolhomeappliances.co.uk