Privacy Policy
At My Liverpool Home Appliances, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
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1. Information We Collect
We may collect the following information when you interact with our website:
• Name, billing and shipping address, email address, and phone number.
• Payment details (processed securely through trusted payment providers – we do not store your card information).
• Order history and customer support messages.
• Technical information such as IP address, browser type, and cookies (to improve your shopping experience).
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2. How We Use Your Information
We use your data to:
• Process and deliver your orders.
• Provide customer service and support.
• Send order confirmations and updates.
• Improve our website, services, and marketing.
• Comply with legal and regulatory requirements.
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3. Sharing Your Information
We never sell or rent your personal data. We only share it with trusted third parties, such as:
• Delivery partners (to ship your order).
• Payment processors (to securely handle transactions).
• Service providers (IT and website hosting, for site performance).
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4. Data Security
We use secure systems and encryption to protect your personal information. Only authorised staff can access customer data, and it is used solely for business purposes.
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5. Your Rights (GDPR)
You have the right to:
• Access the personal data we hold about you.
• Request corrections or deletion of your information.
• Withdraw consent to marketing communications.
• Request a copy of your data in portable format.
To exercise your rights, contact us at:
📧 Info@myliverpoolhomeappliances.co.uk
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6. Cookies
Our website uses cookies to improve your browsing experience, such as remembering your preferences and analysing site traffic. You can manage or disable cookies in your browser settings.
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7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
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8. Contact Us
If you have any questions about this Privacy Policy or how we use your information, please contact us:
📧 Info@myliverpoolhomeappliances.co.uk